In 1985 Motorola determined that detecting and fixing defects on an individual basis would get them to Four Sigma. To get to Six Sigma they could not just fix defects. They had to fix the processes that produced the defects.
What is Six Sigma?
A measure of quality that strives for near perfection (3.4 defects per million opportunities).
A defect is anything outside of customer specifications.
An opportunity is the total quantity of chances for a defect.
A disciplined, data-driven approach and methodology for a company to produce virtually defect-free products, services, and transactions.
Processed focused
Strategically driven
Improves process capability
Reduces process variation
Data based decision making
Using the Value Added (Lean) principles you learn to add value to your processes and build a great system. With Six Sigma you learn to run the system great.
Don’t need to be a Six Sigma organization? We can help you determine what level of quality you need to strive for and what type of quality improvement process is best for you.
“Thanks for your terrific work today on the planning process. You made it look so easy to get ideas from us. You gave us all a new tool for expression that was necessary for our growth.”
- Vicki Anderson, CEO, Anderson Resources
"I have enjoyed each session we have had. I feel like every session has been a great learning tool for me. The discussions that we have and listening to Jack really makes me think and see other people’s point of view. I can see a greatly improved relationship with the employees I am responsible for. Also I have had more self-confidence in my job and myself through the training." - Janet Cantrell,
Aearo Technologies
"These are exactly the issues I have been feeling in our organization, and now I have labels to help explain it. I am asking for standardization of processes, but get push back because they don’t like change. The pull system is exactly what I have been looking for – becoming proactive rather than reactive." - Susan Gorton, OG&E
"I believe this is a great organizational tool. I have already begun thinking of ways I can use this class to help with my daily activities and help my career. I also think this can help my personal life as well. Thanks!" - Ryan Brown, Green Bay Packaging
"Knowing how a person’s personality and their thinking pattern compares to each other is very informative and helps explain why some of my employees act the way they do. The presentation is very good – it holds my interest. You have the ability to make this information relevant in all of our places of work." - Debbie Cave, Lab Director, Grady Memorial Hospital
"Today was some of the best training I have been through." - Duwayne Barnett
Thermal Engineering International
