Managers must identify and solve systemic problems, coordinate cross-functional projects, collect and evaluate corporate data, channel information throughout the organization, drive out waste and unproductive practices, and assure world-class quality. This course focuses on project work to apply work process tools to improve productivity and quality. (9 sessions, 1/2 day each)
Chapter 1: Mapping work process
Understanding how work gets done--identifying processes
Mapping tools & techniques
Flow charting a process
Applications for improving work process
Chapter 2: Systems thinking and seeing problems
Systems
Two types of feedback loops: reinforcing and balancing
Systems laws
Systems templates: using system diagrams to find systemic problems
Chapter 3: Squeezing out waste (introduction to Lean methods)
Waste defined
Principles of lean production
Implementing lean processes: value stream mapping
Glossary of lean production terms
The role of Six Sigma
Chapter 4: Developing a project
What project coordinators do
Identifying the key result (project goal)
Starting your project in style (connection to thinking styles)
Developing project specifications and standards
Assembling the project team
Statement of work
Chapter 5: Laying out and implementing a project
Mind mapping and mind dumping
Identifying project tasks
Estimating time lines
Beating Murphy`s Law (risk management)
Sequencing tasks into a project flow chart
Finding the critical path
Gantt charts: scheduling the project
Chapter 6: Budgeting, implementing and monitoring a project
Managing Work Process and Systems is a product of Management You, Inc., of which Jack Pryor is a certified master instructor.
Testimonials
"Knowing how a person’s personality and their thinking pattern compares to each other is very informative and helps explain why some of my employees act the way they do. The presentation is very good – it holds my interest. You have the ability to make this information relevant in all of our places of work." - Debbie Cave, Lab Director, Grady Memorial Hospital
"Opened my eyes to a lot of areas of humanity. Looking at others in mental ways, this has even helped with discussions at home. My mental awareness is higher. Great class." - David Howard,
Aearo Technologies
“Your help today will be the difference that will allow us to succeed.” - Brent Gibson, Owner,
Desired Designs
"Value Added Thinking is a powerful tool to catalyze positive change in your/any organization. The simulation served as a powerful example of how simple process changes can dramatically affect your performance, results, and profits." - John Storm, CEO, Brain Storm Network
"Jack has opened up my mind and rewired me to think how and what can I do to improve my processes. I would love to do the class over. I think the only way for a company to stay open now days is to be put through this class." - Ronnie Porter, Green Bay Packaging
"The Lean Manufacturing workshop was presented in a way that was very insightful. The instructors kept my attention. Thank You." - Randy Williams
Thermal Engineering International
